Getting Started

Forgot Password

Last updated: December 2024

Reset your CardioMood password if you've forgotten it.

Password Reset Steps

  1. Open the CardioMood app or go to the web portal
  2. Tap/click "Forgot Password?" on the login screen
  3. Enter your registered email address
  4. Check your email for a reset link
  5. Click the link within 24 hours
  6. Create a new password
  7. Log in with your new password

Password Requirements

Your new password must: - Be at least 8 characters long - Include uppercase and lowercase letters - Include at least one number - Include at least one special character

Didn't Receive the Email?

  • Check your spam/junk folder
  • Verify you entered the correct email
  • Wait a few minutes and try again
  • Contact support if issues persist

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