Troubleshooting

How to Fix a Connection Issue

Last updated: December 2024

General guide to fixing CardioMood connection issues.

Quick Fixes

  1. **Restart both devices**
  1. **Check basics**
  1. **Refresh connection**

If Problems Persist

  • Unpair and re-pair the device
  • Check for app updates
  • Check for firmware updates
  • Contact support

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