Firmware

Recover from Failed Firmware Update

Last updated: December 2024

Recovery guide for failed firmware updates.

Don't Panic

Most failed updates can be recovered. Your data is safe.

Quick Recovery

  1. Charge device for 30 minutes
  2. Press and hold button 15 seconds
  3. Open app and reconnect
  4. Retry the update

If Device Won't Turn On

  1. Use magnetic charger
  2. Wait 1 hour
  3. Try force restart
  4. Contact support if no response

Prevention Tips

  • Ensure 50%+ battery before updating
  • Keep devices close together
  • Don't interrupt the process
  • Use stable WiFi/data connection

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